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Regulation Portals |
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CBOSS Regulation Portal solutions are integrated solutions for the registration, management, tracking and enforcement of registrations, licenses and permits.
This performance-based system can automate all of the tasks and functions associated with issuing licenses or permits and administering the process.
The system automates business and workflow processes to deliver efficient, streamlined licensing operations. By automating both the licensing and administration, an agency can provide a high level of service to applicants and the general public.
Unparalleled Centralized Case Management
The CBOSS Regulation Portal solution features both a public and an administrative interface. The public interface provides registration and complaint functions while the administrative module provides unparalleled centralized case management functionality for license registration, regulation, compliance, and task assignments.
Customized modules for process-specific applications deliver greater functionality and performance. Depending on the type of licensing or registration process, CBOSS can design applications based on the customer's business rules and processes using standard development tools.
These applications are managed by the centralized case management function which delivers streamlined workflow processes for greater collaboration.
The system features an investigative module that provides an automated method of investigating and tracking either by the team or individual assignment approach.
Department staff can manage and share contact and application information, submit and review prior-year financial reports, update information according to the permissions established by the controlling governmental entity, and electronically file any attachments and required documentation.
The administrative portion of this system allows key persons to set authentication rules for users to limit access to records in accordance with permission levels.
The CBOSS Regulation Portal can provide a single point of entry for the regulating body, licensees, or third parties such as law enforcement agencies and the public. Multiple agencies or departments can manage various steps in the process; all data and information is then stored and accessed via a centralized accounting or management module.
The CBOSS Regulation Portal allows a licensing agency or department to perform the following activities across the licensing process:
- Process
- Centralize
- Manage
- Track